Zelle>> is a fast, safe and easy way to send money directly between almost any bank accounts in the US, typically within minutes.>>*>> With just an email address or US mobile phone number, you can send money to people you trust, regardless of where they bank.*>>>
>You can send money to friends, family and others you trust.*>>>
Since money is sent directly from your Summit account to another person’s bank account within minutes,1 it’s important to only send money to people you trust, and always ensure you’ve used the correct email address or US mobile phone number.>>>
>You can send, request, or receive money with >>Zelle>>. To get started, log into Summit's mobile banking app and select “Send Money with Zelle®” in the app menu. Following the prompts, enter the information requested, accept the terms and conditions, and you’re ready to start sending and receiving with >>Zelle>>.>>>
To send money using >>Zelle>>, simply select someone from your mobile device’s contacts (or add a trusted recipient’s email address or US mobile phone number), add the amount you’d like to send and an optional note, review, then hit “Send.” In most cases, the money is available to your recipient in minutes.*>>>
To request money using >>Zelle>>, choose “Request,” select the individual from whom you’d like to request money, enter the amount you’d like to request, include an optional note, review and hit “Request”.*>>>
To receive money, just share your enrolled email address or US mobile phone number with a friend and ask them to send you money with>> Zelle>>.>>>
>If you have already enrolled with >>Zelle>>, you do not need to take any further action. The money will move directly into your Summit account, typically within minutes.*>>>
If you have not yet enrolled with >>Zelle>>, follow these steps:>>>
Click on the link provided in the payment notification you received via email or text message.>>>
>Select Summit Credit Union.>>>
>Follow the instructions provided on the page to enroll and receive your money. Pay attention to the email address or US mobile phone number where you received the payment notification – you should enroll with >>>
Zelle>> using that email address or US mobile phone number to ensure you receive your money.>>>
>>>>>
>Zelle>> is a great way to send money to friends, family and people you are familiar with such as your personal trainer, babysitter or neighbor.*>>>
Since money is sent directly from your Summit account to another person’s bank account within minutes,* >>Zelle>> should only be used to send money to people you trust.>>>
Neither Summit Credit Union, nor >>Zelle>>, offers a protection program for any authorized payments made with >>Zelle>> – for example, if you do not receive the item you paid for or the item is not as described or as you expected.>>>
>It’s easy – >>Zelle>> is already available in your Summit's mobile app! Check your app and follow a few simple steps to enroll with >>Zelle>> today.>>>
>You can >>
If your recipient’s bank or credit union isn’t on the list, don’t worry! The list of participating financial institutions is always growing, and your recipient can still use >>Zelle>> by downloading the >>Zelle>> app for Android and iOS.>>>
To enroll with the >>Zelle>> app, your recipient will enter their basic contact information, an email address and US mobile number, and a Visa® or Mastercard® debit card with a US based account (does not include US territories). >>Zelle >>does not accept debit cards associated with international deposit accounts or any credit cards.>>>
>When you enroll with >>Zelle>> through your Summit mobile app, your name, Summit Credit Union, and the email address or US mobile number you enrolled is shared with >>Zelle>>. When someone sends money to your enrolled email address or US mobile phone number, >>Zelle>> looks up the email address or mobile number in its “directory” and notifies us of the incoming payment. Summit then directs the payment into your account, all while keeping your sensitive account details private.>>>
>In order to use >>Zelle>>, the sender and recipient’s bank accounts must be based in the US.>>>
>You can only cancel a payment if the person you sent money to hasn't yet enrolled with >>Zelle>>. To check whether the payment is still pending because the recipient hasn't yet enrolled, you can go to your activity page, choose the payment you want to cancel, and then select "Cancel This Payment.">>>
If the person you sent money to has already enrolled with >>Zelle>>, the money is sent directly to their bank account and cannot be canceled. This is why it’s important to only send money to people you trust, and always ensure you’ve used the correct email address or US mobile number when sending money.>>>
If you sent money to the wrong person, we recommend contacting the recipient and requesting the money back. If you aren’t able to get your money back, please contact us at 800-236-5560 so we can help you.>>>
>Money sent with >>Zelle>> is typically available to an enrolled recipient within minutes.*>>>
If you send money to someone who isn’t enrolled with >>Zelle>>, they will receive a notification prompting them to enroll. After enrollment, the money will move directly to your recipient’s account, typically within minutes.*>>>
If your payment is pending, we recommend confirming that the person you sent money to has enrolled with >>Zelle>> and that you entered the correct email address or US mobile phone number.>>>
If you’re waiting to receive money, you should check to see if you’ve received a payment notification via email or text message. If you haven’t received a payment notification, we recommend following up with the sender to confirm they entered the correct email address or US mobile phone number.>>>
Still having trouble? Please contact us at 800-236-5560 so we can help you.>>>
>Yes! They will receive a notification via email or text message.>>>
>Keeping your money and information safe is a top priority. When you use >>Zelle>> within Summit's mobile app, your information is protected to the same standards we use to keep your account safe.>>>
>If you don’t know the person, or aren’t sure you will get what you paid for (for example, items bought from an online bidding or sales site), you should not use >>Zelle>> for these types of transactions.>>>
These transactions are potentially high risk (just like sending cash to a person you don’t know is high risk). Neither Summit Credit Union nor >>Zelle>> offers a protection program for any authorized payments made with >>Zelle>> – for example, if you do not receive the item you paid for or the item is not as described or as you expected.>>>
>Your email address or US mobile phone number may already be enrolled with >>Zelle>> at another bank or credit union.>>>
If you would like to move your email address or US mobile phone number from the financial institution where you initially enrolled with >>Zelle>>, simply click "Transfer" when prompted during the >>Zelle>> enrollment process and confirm your desired changes.>>>
Once you transfer your email address or US mobile phone number, it will be connected to your Summit account and you can start sending and receiving money with >>Zelle>> right away.>>>
>Some small businesses are able to receive payments with >>Zelle>>. Ask your favorite small business if they accept payments with >>Zelle>>. If they do, you can pay them directly from your mobile banking app using just their email address or US mobile number.>>>
Neither Summit Credit Union, nor >>Zelle>>, offers a protection program for any authorized payments made with >>Zelle>>, so you should only send money to people (and small businesses) you trust. Also, always ensure you’ve used the correct email address or US mobile number when sending money.>>>
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